FAQ

Support Included?

Free support is included for 6 months.

What about refunds?

Circumstances of No Refund

1) Failure to read the product description before purchasing, resulting in dissatisfaction with the product’s functioning and/or results. It is highly recommended that every customer read the product description and try the free trial version before making their final purchase decision.

Refund Accepted Circumstances

Technical Problems

1) Software purchased has terminal technical problems, and no solution has been provided within 30 days. In this case, Mageextensions.io will refund the purchase’s price if the customer doesn’t want to wait for a future upgrade.

How to set up the extension?

Every extension has a documentation which explains in very much detail how to install and setup the extension and we give support for the first 6 months after the purchase.

How to get support?

Send a e-mail to support@mageextensions.io

FAQ didnt solve your problem?

Here are several ways to contact us

Check Documentation

Read our extension documentation to find out if we might already have a solution for your problem.